Ordering & Payments

Can I add new products to my existing order?
You can go back and add items to your shopping bag at any time while you’re shopping – until you complete your order by clicking the Place Order button. Once you’ve done this, we immediately jump into action to get your order ready, so if you’ve forgotten anything you’ll need to make a new order.

Can I change my delivery address?

You can change any of your details, including your delivery address, by signing in and going to My Account. 

Can I change my delivery address after I’ve placed an order? 

You can’t change your delivery address for an order you’ve already made. That’s why we advise you to regularly make sure that all your address details are up-to-date. If you change your delivery address in My Account after 

you’ve made an order, your new address won’t apply until your next 

order.

Which payment methods can I use?

We accept all major credit and debit cards including Maestro,Visa,Visa Debit and MasterCard. We also accept PayPal.

How do I know my order has been successful?

When you complete an order you will immediately receive an email from websales@prolift.ie which will contain both your order number and product details. You will need this order number for any queries relating to your order.

I did not receive a confirmation email

Once you place your order we automatically send out a confirmation email. Sometimes your email provider may treat this email as spam so please check your spam folder.

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